Privacy Policy

1. Introduction

SyncSoft.AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.syncsoft.ai.

2. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Fill out our contact form (name, email, company, phone, message)
• Subscribe to our newsletter (email address)
• Take our QA assessment quiz (name, work email)
• Interact with our chat widget (name, email, company, phone)

We also automatically collect certain information when you visit our site, including:

• Browser type and version
• Pages visited and time spent
• IP address and approximate location
• Referring website

3. How We Use Your Information

• To respond to your inquiries and provide customer support
• To send you information about our services (with your consent)
• To improve our website and user experience
• To analyze website traffic and usage patterns
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect data:

• Google Analytics — website traffic analysis
• Ahrefs — SEO analytics
• Vercel — website hosting and performance monitoring

Each service operates under its own privacy policy. We encourage you to review their respective policies.

5. Cookies

We use cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through our cookie consent banner or your browser settings. Essential cookies required for site functionality cannot be disabled.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 24 months.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Request data portability

To exercise any of these rights, please contact us at vivia.do@syncsoftvn.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: vivia.do@syncsoftvn.com

14/62 Trieu Khuc street, Ha Dong, Ha Noi